Testimonials

I have had nothing but a positive experience with Pacific Pro. From the very beginning, the staff has been professional, welcoming, and supportive.My therapist is empathetic, goal-oriented, and truly listens to how I feel. I never feel rushed or dismissed. Each session is purposeful, and I appreciate how my therapist takes the time to understand my concerns while helping me work toward measurable progress.I am grateful for the care and encouragement I’ve received and would highly recommend Pacific Pro to anyone seeking quality therapy services.

Heather, Connor, and Grace and the rest of the staff are Amazing. Some PT I’ve done in the past was nothing more than go and stretch, do this exercise, then do that exercise. I get it - the stretching and exercise are important, but I needed hands on help. On day 1 during my intake, I let Heather know that I was there so that they could work on physical treatment - not things I could do at home. They spend time actually working on my injury with massage, cupping and muscle scraping. Then they gave me some exercises and stretches that I couldn’t do at home and after 10 years of pain, I’m starting to see a sunrise on the horizon. I highly recommend this team - they are smart, caring, and downright amazing.

Nandi has been phenomenal as I have recovered from knee surgery! He patiently showed me how to use all the equipment, has provided excellent exercises to improve my strength and has supported me every step of the way! The front office staff of great and very easy to work with!

Excellent experience! Everyone was friendly, helpful and patient. Catherine was fully engaged with me on my first appointment. She gave me a lot of advice and encouragement. ⭐️⭐️⭐️⭐️⭐️

I found the staff to be knowledgeable, understanding of my limitations and responsive to my needs for pain relief. They were always courteous and willing to explain the correct way to do my assigned exercises. I feel that I was well trained to begin my “at home” follow-up therapy, but know I can call in for help if I need it. A really good PT group..

I saw the good online reviews and decided to give them a try. Came to this clinic following shoulder surgery for a sports injury. The clinic is full of down to earth, honest, and hard working staff. There is a sense of calm that they emanate which gets transferred to the patients who come here, include my injured, anxious self. I wondered if I could ever return to my previously active lifestyle following surgery and Laurie and Peter guided me with their sage wisdom. Both are excellent physical therapists who know when to keep me in my lane when I am overexerting myself and when to give me a motivating push when I am feeling uneasy or stagnant in my progress. They got me back to where I was prior to my injury and I am now equipped with their teachings on how to maintain my progress and prevent future injuries. To say that I recommend this place is an understatement. Also shout out to all the wonderful aides.

The staff at Pacific Pro is very professional, friendly and truly care about your well-being!
The facility is spotless and cleaned after each person's use of equipment.
Both my husband and I are going to Pacific Pro at this time for different ailments.
I've been to other PT locations in the past. Theis place is without a doubt the best. Highly recommend.

This place is great. The staff here are very friendly and helpful. I was blown away by how they identified my positional vertigo and fixed it! Its a positive environment with a good amount of equipment to work with… all around I’m very pleased.

They work extremely hard to get you back on your feet.

Amazing staff, they have worked wonders for my shoulder injury, I have so much more strength and mobility. Micheal makes you feel at home and at ease.

Excellent professional care. Attentive to my needs and concerns. Very knowledgeable and friendly. And I LOVE the ice compression boot at the end. Amazing!!

I have been treated by several Physical Therapy groups over the years. Overall, good but often felt like just another client in the process. I find my experience at Pacific Pro PT in Rancho Cucamonga to be more about really understanding how my treatments will help me while making sure I understand not just the exercises but the purpose of each exercise. Kylie, DPT, takes the time to design and keep my program progressing and challenging while making sure it is working and improving my condition; not just going through the motions. And Chenielle, provides great coaching in guiding me so my exercises provide me the best results. The PacificPro facility in RC is new, well equipped, and staffed with the best! Very glad I was referred to Kylie, Chenielle, and team. And yes, they will both kick your butt in a friendly and caring way when needed! I wanted to update my post as I just "graduated" from PT! I am feeling better than I have in years and now have the confidence and experience to continue with a tailored exercise program that will keep me in great shape for years to come. My thanks to Dr. Kylie and to Chenielle their professional and friendly commitment to my healing through very effective muscle reeducation/massage along with an exercise program that evolved to keep things fun and challenging. As I mentioned to Kylie on graduation day, it's great to know I have found a great PT Team and facility that has my full trust and confidence should I ever need it in the future. And let's face it, I probably will to make up for all those years of not exactly taking care as I got older! If you have been hesitant to try PT, give Kylie, Chenielle, and Pacific Pro a try. You will be very pleased!

From the moment I walked in, I felt welcomed and supported. Everyone is professional and genuinely caring. Spencer, my occupational therapist, is exceptional. After a serious work accident, I went from barely moving my fingers and wrist to making a fist, regaining my grip strength, and experiencing minimal pain. Valerie handles everything, from scheduling to communicating with my doctors and workers comp, making the process completely stress-free. This team goes above and beyond, and I highly recommend them.

Absolutely wonderful staff and dedicated to actually getting you well again. Hoping I can get my other shoulder surgically repaired so I can come back to them to make it as good as new

Excellent physical therapy post total knee replacement. All staff was friendly and helpful, therapist Dean Chung was terrific, listened to specific concerns and problems and evolved therapy to target those and achieve continual progress.