Patient Info / Forms

• It’s a good idea to make a list of questions that you have to discuss on your first visit.
• List out signs and symptoms that can be of importance to the therapist. What has been hurting or bothering you? For how long?
• Have in writing key past medical history, previous treatments, current medications, and other important information.
• Please call our office to verify your insurance benefits beforehand.
  Bring a copy of your insurance card and a photo ID with you.
• Please arrive 15 minutes early for your first appointment.

• Upon your arrival at our office, you will register at our front office. They will help you with the insurance and treatment process so that you can focus on having the best recovery possible.
• Next, our physical therapist will meet you for your initial assessment. They will ask questions about your medical history, current pain, or injury during your assessment. Try to be as honest as you can; open communication helps us to understand your problem better!
• Your movement, strength, coordination, and much more will be assessed during your appointment. Our goal is to help you, so please make sure that you communicate with our therapist if anything hurts or bothers you during the examination!
• Our physical therapist will recommend and prepare a customized course of treatment to ensure the quickest recovery and the best results. Some treatments will be performed on the first day to get you started on the road to recovery. However, you will get to the full swing of your treatment plan during the next visit.
• After your therapist has finished, you will schedule a series of visits at the front desk. The amount of therapy needed will be dependent upon the advice of your therapist, and will also be discussed with you at your first visit.
• Your therapist will write their findings and plan for treatment to be submitted to your referring physician or any other medical professional you choose.

We offer a lot of convenient appointment times, but prime times can be busy, so it’s best to book ahead as much as possible.

If you have any questions at any time, please do not hesitate to call. We want to ensure you are satisfied and have a complete recovery.

As of January 1, 2014, physical therapists in California can treat patients directly without a physicians prescription for up to 12 visits over 45 calendar days. Some insurance programs have been slow to adopt this change however. To be sure, contact your insurance provider or call one of our offices.

We accept most all PPO plans, Medicare, Triwest, Tricare and Workers Compensation. We also accept cash payments.  We do not accept any HMO insurances at our Orange County facilities.  However, we do accept Inland Empire Health Plan (IEHP), AlphaCare, Molina and Vantage at our Riverside County facilities.

Please bring your insurance card, identification, referral/prescription if available and your completed paperwork which can be found above on our website or e-mailed/faxed to you when scheduling your evaluation.

We recommend that patients wear loose fitting or athletic-type clothing that allows skin access to the body part being treated. Tennis or walking shoes are preferred.

Most appointments take anywhere from 60-90 minutes. If you are limited on time, please inform your therapist when you arrive and we can modify your treatment/exercise program to accommodate your needs.

All manual therapy will be performed by your physical therapist. We also have physical therapy aides who are extensively trained to assist with patient’s exercise programs. Those programs are created by your physical therapist specific to your needs/goals.